Product Features
AI Customer Service System

AI Intelligent DialogueProfessional 24/7 Customer Service Sales Team

Build professional AI customer service in minutes. Natural conversations, smart responses, 24/7 availability.

AI
From Conversation to Conversion

AI instantly understands customer needs, answers questions, and handles orders automatically. Never miss a business opportunity.

24/7 Automated Process

AI Brain

AI Customer Service Agent

Instantly understand and intelligently respond

OmniChannel

24/7

Data Analytics

Booking & Conversion AI

Multiple Languages

Three Core Product Features

From intelligent dialogue to multi-platform integration, to booking and conversion, a complete AI customer service solution

CS AI Agent

Truly understand customer needs and provide personalized intelligent solutions.

AI Professional Knowledge

Learn your product knowledge and service processes, build a dedicated knowledge base. Accurately respond to every customer question.

Smart Context Recognition

Automatically detect customer intent and switch between service and sales modes. Transfer complex issues to human agents seamlessly.

Intelligent Context Recognition
Multi-Platform Integration

Integrate WhatsApp, Instagram, Facebook multi-platform messages for unified quality experience

Meta Tech Partner

Official authorized Coexistence feature, no need to log out of existing WhatsApp Business App, multiple people can still collaborate using the same account.

WA
IG
FB
Multi-Platform Unified Management

Team Collaboration and Customer Assignment

Multiple employees can collaborate and manage in the same chat function, easily assign specific customer conversations to different colleagues for processing, improving team efficiency.

Intelligent Assignment Management
Booking & Conversion AI

Book through chat, conversion is that simple

AI Schedule Intelligent Management

AI instantly queries available time slots, automatically avoids conflicts, intelligently recommends alternatives when fully booked.

Intelligent Scheduling

AI Full-Service Follow-up

After booking is completed, AI automatically sends confirmation, reminder, and re-confirmation messages. Customer no-show rate is significantly reduced, every time slot is effectively utilized.

Automatic Follow-up

Ready to Make a Change?

Join thousands of companies that have already revolutionized customer service with AI.

Set up in minutes

CS AI Agent Logo
CS AI Agent
© 2024-2025. All rights reserved. Metadiv Technology Limited